Refund Policy

At Future Gen Solutions, we strive to provide high-quality digital services, including website development, digital marketing, and SEO solutions. We value customer satisfaction and are committed to delivering excellent results. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below.

Eligibility for Refunds

We offer refunds under the following conditions:

1. Failure to Deliver – If we fail to deliver the agreed-upon service within the specified timeline, a partial or full refund may be considered.

2. Service Dissatisfaction – If the delivered work does not meet the agreed specifications and revisions do not resolve the issue, a partial refund may be offered at our discretion.

3. Duplicate Payments – In case of accidental duplicate payments, a full refund of the extra amount will be issued.

Non-Refundable Services

Refunds are not applicable under the following circumstances:

• If the project has been completed and delivered as per the agreed terms.

• If the client changes their requirements after the project has begun.

• If the delay in project completion is due to the client’s lack of response, incomplete information, or failure to provide necessary materials.

• For digital marketing or SEO services that have already been executed, as results depend on various external factors.

• For domain registration, hosting, and third-party service costs, as these are non-refundable.

Refund Request Process

To request a refund, please follow these steps:

1. Submit a Request – Email us at support@futuregensolutions.in with your order details and the reason for the refund request.

2. Review & Evaluation – Our team will assess your request and respond within 7 business days.

3. Resolution – If eligible, refunds will be processed and credited within 10-15 business days via the original payment method.

Modifications to this Policy

Future Gen Solutions reserves the right to modify this refund policy at any time. Any changes will be updated on this page.

For any questions or concerns regarding our refund policy, please contact us at support@futuregensolutions.in or call us at +91 9906933633 .